Privacy Policy

This Privacy Policy describes how MAO DUPLA COMERCIO DE VEICULOS LTDA ("we", "us", or "our") collects, uses, and protects personal data provided through this website, in accordance with Brazil's Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13.709/2018).

1. Data Controller

The data controller responsible for your personal data is:

MAO DUPLA COMERCIO DE VEICULOS LTDA
CNPJ: 37.470.795/0001-01
Av. Champagnat, 2139 — Jardim Veneza — Franca/SP — CEP 14.403-050
Email: MAODUPLAMULTI@HOTMAIL.COM
Phone: (16) 9166-8450

2. Data We Collect

We may collect the following categories of personal data:

• Identification data: name and email address
• Contact data: phone number and address (when voluntarily provided)
• Communication data: content of messages submitted via our contact form
• Technical data: IP address, browser type, and pages visited (via standard server logs)

3. Purpose and Legal Basis

We process personal data for the following purposes:

• Responding to inquiries — based on the performance of pre-contractual measures or your consent
• Service delivery — based on the performance of a contract when applicable
• Legal compliance — based on our legal obligations under Brazilian law
• Legitimate interests — to operate and improve our business activities

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law. After the applicable period, data is deleted or anonymized.

5. Data Sharing

We do not sell or transfer your personal data to third parties for marketing purposes. Data may be shared only with:

• Public authorities and regulators when required by law
• Service providers that assist our internal operations, under contractual confidentiality obligations

6. Data Security

We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure. Access to personal data is restricted to authorized personnel on a need-to-know basis.

7. Your Rights (LGPD)

Under the LGPD, you have the right to:

• Confirm whether we process your data
• Access the data we hold about you
• Request correction of incomplete or inaccurate data
• Request deletion of data processed without a valid legal basis
• Object to processing based on legitimate interests
• Request portability of your data

To exercise your rights, contact us at: MAODUPLAMULTI@HOTMAIL.COM

8. Policy Updates

This policy may be updated periodically. The current version will always be available on this page with the date of the most recent revision indicated at the top.

9. Contact

Questions about this Privacy Policy may be sent to: MAODUPLAMULTI@HOTMAIL.COM